About Us

Founded in 1963, Mayday Communications Inc is a family owned corporation specializing in two-way communications and Voice Recording and Quality Monitoring Solutions. Today Mayday Communications is a Verint Business Partner for the Northeast Region and a Motorola Full line dealer / MR / Service Center For New York Metro area focusing in Nassau and Suffolk counties.

We are committed to providing sales support, system design, ongoing maintenance, and installation and integration. Our technical staff is highly trained on current technological advances, providing the most appropriate turnkey solutions to our clients.

Facts

Over 50 years
in business
Years providing
Motorola solutions
Focus
Our Customers

Mayday Communications is a fully authorized Motorola Two Way Radio dealer, and Authorized Motorola Service Center, in business since 1963. Mayday Communications provides rentals, sales and service of two-way radios for the Private sector as well as Public Safety, including Hospitals, Schools, Fire Departments, Police Departments. We offer in field on site installations performed by our Motorola trained technicians.

We use state of the art equipment from Motorola Solutions, Pyramid Communications, Federal Signal, Zetron, David Clark, Uniden Bearcat, Cambium PTP, Eaton/Wrightline.

  • Full Dispatch Centers
  • Repeaters / Voting Systems for improved coverage
  • Mototrbo digital systems
  • System Design
  • Firehouse Alerting Systems
  • Point to Point wireless Solutions
  • Vehicle Installations / Chief's Vehicles

Mayday is capable of providing recording solutions for mission – critical 911 calls and radio transmissions for the legal record to maximizing customer service and operational efficiency in any call center through a comprehensive set of voice and screen recording, and powerful quality monitoring and analytical tools. We are focused on delivering reliable voice recording and quality monitoring solutions with Verint software products to a wide range of vertical markets ( 911 centers / public safety ), customer contact centers in the following vertical markets, education, transportation, financial services, utilities ,security, insurance, phone betting etc.

  • Call recording – Analog and Digital (TDM) devices, VoIP
  • Radio recording – Conventional and Digital
  • Screen recording – CAD workstations and agent desktops
  • Search, playback, and export – Synchronized Audio and Screens
  • Agent Evaluation – Automated tagging and user-customizable templating
  • Data Integrations – ANI/ALI, CAD, and agent desktop application data
  • Speech Analytics – Trend analysis and business tools
  • eLearning – From content production to delivery and management
  • Workforce Management – Optimize and automate forecasting and scheduling

Mayday Communications delivers unbeatable product expertise, highly technical staff and full support and implementation / integration of the Verint product line into customer environments.

Our Vendors

The industry's best products from the industry's best vendors

Motorola Solutions Radio Solutions Channel PartnerVerint
Pyramid
Cambium NetworksFederal Signal